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Customer Service or Caring for the Patient? They are the same thing!

Benchmarking, Clinical Focus

Customer Service or Caring for the Patient? They are the same thing!

By Michael Lynch, MD

Director’s Corner: Am I Obligated to my Patient or the Police?

Director’s Corner: Am I Obligated to my Patient or the Police?

By Michael Silverman, MD

Director’s Corner: Difficult conversations with patients

Director’s Corner: Difficult conversations with patients

By Michael Silverman, MD