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Top Disruptors within Our Healthcare Systems

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Why they are bringing the system down

A recent article [1] highlights another hospital closure and the burden that this denial-of-access “meltdown” places upon the state, adjacent hospital systems, and patients – noting that “patients are going to die” as a result.

Another report notes that over 630 U. S. rural hospitals are at immediate or high risk of closure in the US [2] – with more closures coming – and not just limited to rural areas! [3] A Forbes magazine article [4] reviews the severe financial burdens facing many hospital systems and foresees many more upcoming closures.

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Some experts now predict an evolving crisis and probable collapse of large portions of our current healthcare system [5] – if stabilizing efforts are not accelerated. Meanwhile, a months-long investigation into private equity involvement in healthcare revealed a playbook in which hospitals in low-income neighborhoods are shuttered – while executives walk away with tens of millions of dollars. [6]

This, at the same time as reports of toxic, abusive, and violent healthcare workplaces abound – and we hear that up to 20% of the hands-on healthcare workforce (four – five million workers) have left healthcare for safer, less abusive workplaces.

U.S. healthcare is now ranked by many (including a majority of patients themselves) as the worst in all industrialized nations.

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There are those who still say that these ‘disruptors’ were brought on by the COVID pandemic and will now fade away (“just give it time”)?

Certainly the pandemic has played a role in the disruption and destabilizing of our healthcare systems – and future pandemic preparedness must now factor in these long-term effects to our society, healthcare delivery, economic, supply chain, and other critical systems.[7]

However, the issues racking our healthcare systems were present and accelerating long before the COVID crisis – and have continued to worsen throughout and since the pandemic.

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What are these 18 critical destabilizing issues?

  1. World’s most expensive healthcare – but – quality ranked as ‘poor’!

“The U.S. spends more on healthcare than any other developed nation, with healthcare spending projected to reach a staggering $6.2 trillion by 2028. It’s $4.3 trillion now – yet consumers are increasingly unhappy!” A new Gallup poll [8] shows that for the first time less than 50% of U. S. consumers rate our health care as ‘excellent’ or even ‘good’ – and over 20% rated it as ‘poor!’ Meanwhile another Gallup poll [9] notes that 38% of Americans delayed needed healthcare in 2022 due to high costs.[10] This is up from 26% in 2021 and the highest number in Gallup’s 22 years of tracking – with many pundits predicting a dire forecast ahead [4] for our healthcare delivery systems.

  1. Worst health outcomes among high-income countries – decreased access to timely effective healthcare:

Since 2011 The United States has placed last among high-income, industrialized nations – having the greatest number of preventable deaths [11] – that could potentially have been avoided by timely access to effective health care. In a just-released 2023 report,[12] while “the U.S. continues to spend more on healthcare than any other high-income country, yet we have the lowest life expectancy at birth and the highest rate of persons with multiple chronic diseases.”

  1. Prescription drug prices continue to rise – reduced availabilities accelerate:

“Americans spend more on prescription drugs — average costs are about $1,300 per person per year — than anyone else in the world.” And these costs continue to rise [13]!  – even with Congress making some moves to allow Medicare to negotiate some medication drug prices for Medicare patients. However, many patients will not see any benefits from this legislation as more and more critical and essential medications become financially out of reach.[14] Meanwhile, more and more drugs, from critical, lifesaving cancer [15] to cardiac meds [16] and even many common, generic medications [17], are in shorter supply [18], or increasingly unavailable. [19]

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  1. Disintegrating conditions within our healthcare workplaces – increasing oppositional attitudes – accelerated worker departures:

With huge numbers of ‘hands-on’ healthcare workers – (some saying as much as 20% of our current U.S. healthcare labor force – that’s 4 – 5 million workers[20]) abandoning healthcare[21] for  other professions[22], in the past 2 years — while reporting ‘toxic’ workplaces, including record levels of work-related depression{23], ‘burnout’ [24], demoralization [25], PTSD [26], overwhelming workloads [27], that continue to expand, [28], rising verbal and physical abuse from all sectors[29], workplace violence, assaults and worker deaths [30], – and the lowest levels of job satisfaction [31] among all major workforce industries. Labor statistics continue to confirm ongoing healthcare departures – with over 500,000 additional healthcare workers voluntarily leaving their jobs in 1 recent month alone (May 2023). [32]

A 2022 report [33] found that over 117,000 physicians left the healthcare workforce in one year – (2021) – alone representing ~ 10% of the current U.S. physicians labor force [34].  And, this exodus continues. [35]

As workplace conditions worsen – there is a growing chasm [36, 37] between healthcare workers (doctors, mid-levels, nurses and other ‘hands-on’ patient care employees) and “supervising” administrator/managers. Many manager teams are increasingly distant and isolated (frequently by system design) from the employees they ‘supervise’ – and are, at many facilities, indoctrinated with anti-worker attitudes and kept in their peer-group teams for a majority of the working day. [36, 37]

There are also reports of increasingly corporate, multi-hospital senior management boards stating that doctors and nurses are seen as oppositional and an obstruction to generating profits in healthcare. [36, 37]

  1. “Moral Injury” – An increasing thereat to clinical healthcare workers – and to patients:

Accelerating moral injury [38] is becoming an increasing threat [39] to physicians and other healthcare workers. “Moral injury occurs when our ethical code is violated.”  For physicians, moral injury often occurs [40] when they are forced to sacrifice patients’ well-being for efficiency or profit. “For example, being scheduled to see too many patients daily to provide quality care – or be pressured to prescribe unnecessary tests and treatments.” [41]

In the healthcare workplace where physicians are now predominately employees – clinical management decisions are increasingly being made by the cadres of non-clinical manager/administrative teams that now dominate healthcare workplaces (3,200% increase). [42] Physicians increasingly find themselves forced to acquiesce to care and decision pathways that they feel are not optimal or possibly harmful to patients.

However, physicians still remain legally responsible for these clinical actions – even when they did not make the decision – as in most legal jurisdictions – only clinically ‘licensed’ doctors, mid-levels, or nurses – can be named as primary targets for malpractice actions.

Physicians who object are told that they can always leave. But, in most jurisdictions, employee non-compete clauses [43] prevent employee physicians from migrating to any close-locale workplace. Thus, they are frequently faced with the option of acquiescing or leaving healthcare. Many are now leaving [44] – thus further contributing to the increasing shortfall in U. S. physicians.

Meanwhile, patient suffer further from these profit-motivated clinical decisions – increasingly made by non-clinical management.

  1. Violence, abuse, & assaults – rising physical dangers in the healthcare clinical workplace:

Greater incidences of violence, assaults, injuries, and deaths [45] are now being reported in healthcare workplaces, than in any other workplace setting in the U.S.  75% of all workplace assaults occur in healthcare [46], and healthcare workers are five times more likely to suffer workplace violence than workers in any other U.S. industry. [47] Data from Press Ganey [48] notes more than 5,000 nurses were assaulted on the job in the second quarter of 2022 alone, and the numbers are likely much higher as healthcare assaults are generally underreported. These reported numbers equate to more than two nursing personnel assaulted every hour, 57 per day, 1,739 per month. A recent law enforcement report [49] warns the AMA to prepare for increasing assaults upon physicians.

Thus, another reason for departures from the healthcare workplace by doctors [50], nurses [51], and other workers now looking for a safer place to work where they feel more secure in knowing they will not be killed or severely injured “just because you show up for work”! [47]

  1. The Specter of the Toxic, Abusive, Unsafe Workplace – The Responsive Rise of Unionization :

Unaddressed abusive, increasingly violent, and unsafe, ‘toxic’ workplaces have led to accelerating unionization movements [36]  among the types  of healthcare workers who are legally allowed to unionize. Nursing unions by 2022 represented 230,000 nurses across the united states.[52]  This is 20% of RNs and 10% of LPNs/LVNs. A 2022 NLRB decision [53] now allows ‘employed’ physicians, APRN;s and PA’s [54] to hold elections on unionizing. Recent reports indicate that unionization is gaining traction [55] among eligible physicians.

But not all healthcare workers are legally allowed to unionize.[56] Many others are just leaving! [22]

  1. Inadequate numbers of doctors and nurses being trained and licensed:

There is a critical and worsening shortage of doctors[57], and nurses.[58]  Our U. S. physician and nursing training programs are currently not producing enough ‘licensed’ doctors [59] and nurses [60], to even keep up with current demands [61], and far less than the significantly increased needs [62] arising as our population bubble (baby boomers) ages and faces increasing healthcare issues, especially as many of our currently licensed doctors [63], and nurses are leaving healthcare for other careers! [64]

We have historically imported many doctors and nurses from other countries [65] – leaving the financial burden of their training to these other countries.  But with a worldwide worker crisis accelerating – other countries are now outcompeting us for these foreign medical graduates. Meanwhile, nearly half of all currently working U.S. physicians are 55 or older [66] , with some medical specialties having between 60-90+% of physicians at greater than 55 years of age. [67]  This shortfall impact is worst in primary care specialties.[68]

Our Congress continues to grapple with the healthcare workforce shortage – but thus far no solutions have been reached. [69]

  1. Impossible-to-Complete healthcare workloads:

Healthcare workers are facing impossible-to-complete work overloads. One study [70] documents that it takes primary care physicians 26.7 hours each day to adequately (per standards) complete all their daily clinical tasks – to meet all minimum guideline-directed care. Workloads for nurses and other ‘hands-on’ workers are equivalent or worse.  These loads are made even more overwhelming [71] by increasing shortages of these workers –  as many leave healthcare for other professions.

 

References:

  1. Jakob Emerson & Erica Carbajal, ‘Patients are going to die’: Hospital access meltdown in Central California leaves officials in search of solutions. Becker’s Hospital Review, Jan 19, 2023. ‘Patients are going to die’: Hospital access meltdown in Central California leaves officials in search of solutions (beckershospitalreview.com)
  2. Marcus Robertson, 631 hospitals at risk of closure, state by state. Becker’s Hospital CFO Report. Jan 3, 2023. https://www.beckershospitalreview.com/finance/631-hospitals-at-risk-of-closure-state-by-state.html
  3. Harry W Severance, “631 hospitals at risk of closure, state by state”. LinkedIn, Jan 6, 2023. https://www.linkedin.com/feed/update/urn:li:activity:7017219042918756352/
  4. Rita Numerof, A Dire Forecast Lies Ahead for U.S. Healthcare Delivery in Distress, And Change Isn’t Waiting For A Sinking Ship To Right Itself. Forbes, Jan 17, 2023.  A Dire Forecast Lies Ahead For U.S. Healthcare Delivery In Distress, And Change Isn’t Waiting For A Sinking Ship To Right Itself (forbes.com)
  5. ROBERT GLATTER, PETER PAPADAKOS, AND YASH SHAH, The Coming Collapse of the U.S. Health Care System. Time, Jan 10, 2023. The Coming Collapse of the U.S. Health Care System | Time
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  7. Harry W Severance, “COVID-19 can offer some silver linings”. Emergency Physicians Monthly , Feb 2, 2021. COVID-19 can offer some silver linings (epmonthly.com)
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  11. The Commonwealth fund, New Study: “S. Ranks Last Among High-Income Nations on Preventable Deaths, Lagging Behind as Others Improve More Rapidly”. Sept 23, 2011. New Study: U.S. Ranks Last Among High-Income Nations on Preventable Deaths, Lagging Behind as Others Improve More Rapidly | Commonwealth Fund
  12. The Commonwealth fund, “S. Health Care from a Global Perspective, 2022: Accelerating Spending, Worsening Outcomes ”. Jan 31, 2023. U.S. Health Care from a Global Perspective, 2022 | Commonwealth Fund
  13. Robert Langreth, “Why Prescription Drug Prices in the US Are So High”. Bloomberg, July 19, 2022. Why Prescription Drug Prices in the US Are So High – Bloomberg
  14. Emily Hutto, “How Patent Thickets Keep Cheaper Drugs Off the Market”. MedPaage-Today, Feb 3, 2023. How Patent Thickets Keep Cheaper Drugs Off the Market | MedPage Today
  15. Britney Heimuli, ‘This is the worst I’ve ever seen’ — Chemotherapy drug record shortage puts patients at risk. Yahoo News, June 7, 2023. ‘This is the worst I’ve ever seen’ — Chemotherapy drug record shortage puts patients at risk (yahoo.com)
  16. Erik Swain, Michael Ganio, Patricia Nale, “Shortages affect availability of some drugs used in emergent cardiac care”. Cardiology Today, July 13, 2023. Shortages affect availability of some drugs used in emergent cardiac care (healio.com)
  17. KAITLIN VOGEL, These 22 Medications Are in Short Supply—Is Yours on the List? Parade, Jan 27, 2023. 22 Medication Shortages: List of Drugs – Parade: Entertainment, Recipes, Health, Life, Holidays
  18. Deidre McPhillips, Nearly all hospital pharmacists say drug shortages are negatively impacting care; a third say impacts are ‘critical’. CNN Health, Aug 10, 2023. Drug shortages: Nearly all hospital pharmacists say shortages are negatively impacting care; a third say impacts are ‘critical’ | CNN
  19. Jen Christensen, New drug shortages in the US increased nearly 30% in 2022, Senate report finds. CNN Health, March 22, 2023. New drug shortages in the US increased nearly 30% in 2022, Senate report finds | CNN
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  21. Deb Gordon, , Amid the Great Resignation… Forbes Magazine , May 17, 2022. Amid Healthcare’s Great Resignation, Burned Out Workers Are Pursuing Flexibility And Passion (forbes.com)
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  23. JESSICA STILLMAN, A Toxic Workplace Triples Your Risk of Depression, a New Study Finds. INC, July 28, 2021. A Toxic Workplace Triples Your Risk of Depression, a New Study Finds | Inc.com
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  25. Eric Reinhart, Doctors Aren’t Burned Out From Overwork. We’re Demoralized by Our Health System. The NY Times, Feb 5, 2023, Opinion | Doctors Aren’t Burned Out From Overwork. We’re Demoralized by Our Health System. – The New York Times (nytimes.com)
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  27. Devon McPhee, Primary care doctors would need more than 24 hours in a day to provide recommended care. U Chicago News, April 11, 2022, Primary care doctors would need more than 24 hours in a day to provide recommended care | University of Chicago News (uchicago.edu)
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  29. Harry Severance, The financial hit to healthcare has sparked a period of transition. Here’s what experts think will happen next. LinkedIn, March 2023, https://www.linkedin.com/feed/update/urn:li:activity:7073108319468486656/
  30. Giancarlo Toledanes, The Other Epidemic: Violence Against Healthcare Workers. Medscape, Aug 30, 2021. The Other Epidemic: Violence Against Healthcare Workers (medscape.com)
  31. Annie Burky, Healthcare ranked lowest for employee satisfaction, Qualtrics survey finds. Fierce Healthcare, Jan 19, 2023. Healthcare ranked lowest for employee satisfaction, survey finds (fiercehealthcare.com)
  32. Molly Gamble, Healthcare workers keep calling it quits. Becker’s Hospital Review. July 6, 2023. Healthcare workers keep calling it quits (beckershospitalreview.com)
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  35. Tanya Albert Henry, Medicine’s great resignation? 1 in 5 doctors plan exit in 2 years. AMA News, Jan 18, 2022. Medicine’s great resignation? 1 in 5 doctors plan exit in 2 years | American Medical Association (ama-assn.org)
  36. Harry Severance, MD. A Manager’s Perspective on Healthcare Unionization — Her response was not at all what I expected. MedPage-Today, June 11, 2023. A Manager’s Perspective on Healthcare Unionization | MedPage Today
  37. Harry Severance, MD. Suits vs Scrubs: The Evolving Healthcare Workplace — The patient pays the ultimate price. MedPage-Today, April 19, 2023. Suits vs Scrubs: The Evolving Healthcare Workplace | MedPage Today
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ABOUT THE AUTHOR

Dr. Severance is an adjunct assistant professor in the Department of Medicine at Duke University School of Medicine. His clinical practice includes a position as an attending physician in the Division of Hyperbaric Medicine, Erlanger Baroness Medical Center, UT College of Medicine/Health Science Center in Chattanooga, TN.

He frequently speaks to various issues in clinical healthcare and consults on questions of healthcare workplace dissatisfaction/burnout and related issues.  He can be followed on LinkedIn.

2 Comments

  1. This is a fantastic article and absolutely identifies every reason I decided to leave medicine after only 5.5yrs as an ED Attending. Every one of these points is accurate.

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